My PIN and ATM-CARD are hacked
at Naivas Shopping Mall in Nyali, KCB/Nyali branch.

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The PIN for my ATM-CARD is hacked at KCB/Nyali branch in Naivas Shopping mall.

On the 18th of May, 2016  I`ve tried to pick up money from the ATM at Naivas, outside KCB Nyali branch in Mombasa.

I went through the steps and entered the PIN, amount and  ->  the ATM started making noises like counting the money but all over a sudden it stopped. No money is coming out!

I get scared and went directly to KCB branch next door.

I told the employee from KCB what happened and that for security he please shall lock my card. Because I`m on safari in the next days, I cannot control what will happen and the next 3 month I don`t need my card.

He takes my ATM-card, and then he checked something with his computer. Instead of locking the card he gave it back, told me not to be worried, he has solved the mistake and I should go outside for picking up the money.

My PIN and card has been hacked by skimming or another technology and only some days later they plunder my account.

It looks like there is a criminal organization who places cameras, scanners or who has access to the ATMīs in Nyali. In my case they picked up the money in Malindi to hide their origin.

Too I cannot understand why the employee at KCB in Nyali refused to lock my card.

 

Who else has similar experience in the last months with the ATM at Naivas / Nyali  (Mombasa)?

I hope you understand that I can accept only serious responses. So please send me your full name, phone and email for proving. Too please make a copy of the bank statement from the amount which is stolen and the date (only from that, I donīt want to know how much is in your account).

Have you got any response from KCB? Please also send me that information by email!

Example:

Posting Date

Value Date

Description

Bank Reference Number

Money Out

Money In

Running Balance

20/05/2016

20/05/2016

ATM Cash KCB- 0054 █████████████438 CUSTOMER

FT16141ZYZ17

-10.000,00

0,00

██.███,██

21/05/2016

21/05/2016

ATM Charge- AC-KES10101010101 █████████████438 CUSTOMER

FT161423NH5V

-33,00

0,00

██.███,██

21/05/2016

21/05/2016

ATM Cash KCB- 0054 █████████████438 CUSTOMER

FT161423NH5V

-40.000,00

0,00

██.███,██

21/05/2016

21/05/2016

KenSwitch Chg- AC-KES10101010101 █████████████438 CUSTOMER

FT1614227Q4N

-77,00

0,00

██.███,██

 

 Please contact me under:          info@atmatnyali.com

Thanks so much for your help. The information you are sending I`ll present at KCB.

 

Some other reports in the news:

-         KCBHacked : How This Customer Lost Over 1Million After KCB’s System Was Hacked

-         KCB Hacked? Customer loses over KShs 1M

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